FAQ

DO YOU SHIP WORLDWIDE?

All of our items ship FREE Australia-wide. Please contact us for World-wide shipping options.

DO YOU SUPPLY PRODUCT TO CHILDCARE CENTRE OR SCHOOL?

Yes we can - We also supply the product to the major hospital and medical centre all over Australia, we can offer a genuine discount for a large number of purchase.

I LIKE TO PARTNER WITH 2UDIRECT AUSTRALIA - HOW DO I GET IN TOUCH?

We loved to work with the industry partner on a range of initiatives. Please get in touch with us by using the contract form.

CAN I USE MORE THAN 1 DISCOUNT CODE AT THE CHECKOUT?

We love to offer our customers store discount codes however, only 1 code can be used at one time. If we have an automatic discount sale on we cannot accept additional discounts.

WILL I RECEIVE AN ORDER CONFIRMATION?

Yes you will received an order confirmation as soon as you have successfully made a purchase. If you didn't receive one please check your junk folder. If it's still not there, please use the contact us form at the bottom of this page to check you have input the correct contact details.

HOW WILL I KNOW IF MY ORDER IS DISPATCHED?

We only send 2 emails, one is for order confirmation and the other is for order dispatch. 

For further information or assistance that cannot be located on our website, please use the 'Contact Us' form.